By Earwax Removal Expert ·
What to have ready for an earwax home visit
Booked an earwax home visit in Maidstone or Mid Kent? A few practical details can make it easier for us to find you and get the visit started.
Find your confirmation and check the address
Keep your booking email handy and check the date, time and full address. If your door is hard to find or there is a gate, entry buzzer or parking restriction, let us know ahead of time. Use the private link in your confirmation to answer the two quick pre-visit questions.
Choose a comfortable place to sit
A steady chair with a back and room beside it is a good starting point. If you have difficulty moving or sitting upright, let us know so we can discuss what would work for you. If you wear hearing aids, you can keep their case handy.
Tell us if anything has changed
Let us know if your symptoms have changed since booking or if you have had recent ear treatment. We’ll check your ears and talk through what we find before discussing whether removal is suitable.
If your hearing has dropped suddenly, has worsened over days or weeks, or you have hearing loss with earache or discharge, seek an urgent GP appointment or contact NHS 111. Read the NHS hearing-loss guidance.